We assess and stabilise your MT4/MT5 platform, then leave your team with the monitoring, tooling and runbooks to operate it.

We establish a shared, evidence-backed view of the platform, repair agreed priorities through your change process, and transfer the operational capability to your team.

Review assessment scope

Why teams call

Operational symptoms, platform evidence and team knowledge often live in different places.

The symptom is distant from the cause

Latency complaints may begin days after the first journal evidence. A measured baseline replaces recollection with a shared record.

Knowledge is concentrated

Load order, recovery steps and historical decisions need to be available in the client's repository, not only in individual memory.

The evidence volume is too high for manual review

Server journals, client logs and infrastructure events require tooling that helps engineers find and confirm relevant evidence.

Assess, stabilise, transfer, review

Every phase leaves an artefact the client keeps.

Assess

Begin with read-only access, interviews and evidence collection. Findings record risk, evidence and the recommended next action.

Stabilise

Work agreed priorities with the client's engineers, inside the client's approval and change process.

Transfer

Deliver monitoring, source code, runbooks and training into systems the client controls.

Review

Review what held, what drifted and which capability the team will take on next.

Assessments begin with read-only access.

Production changes require separate client approval.

Choose a starting point

Start with the service that matches the question in front of your team; the same evidence-led boundary carries through each path.

Scope the question, then give your team a decision-ready assessment.

We scope the question first, begin read-only, and produce an evidence-backed view of the environment, its risks and the next decisions.

Explore service 02

Build operating capability your team can practise and carry forward.

Training follows the client's architecture, runbooks and representative incidents, with observed practice in staging or a representative lab.

Explore service 03

Move from source evidence to engineer-confirmed findings.

The pipeline normalises and correlates events across agreed sources, then presents cited candidates for engineer review; it does not autonomously determine root cause.

Explore service

Capability stays with the client

The goal is a documented platform and a team that can use the agreed runbooks, with external support limited to the model written into the engagement.

Runbooks, source code and client-specific tooling remain in the client's repository.
No remediation, uptime, staffing or response outcome is guaranteed unless the applicable agreement states it.
TICKSTACK is independent of MetaQuotes and does not replace vendor support.

Monitoring, source code, runbooks and training are delivered into systems the client controls.

Broker platform owners, operations leaders and MT4/MT5 engineers.

MetaTrader, MT4 and MT5 are trademarks of MetaQuotes Ltd. TICKSTACK is independent and is not affiliated with MetaQuotes.